Privacy Policy

We’re Here to Make Returns Simple

At Prakriti Vedras, we want every customer to have a smooth and satisfactory shopping experience. This Return & Refund Policy explains the conditions and process applicable to product returns, replacements and refunds.

Our Refund Policy

01

Return Eligibility

Products may be eligible for return or replacement when they meet the applicable return conditions specified by Prakriti Vedras.

02

Return Window

Return requests should be submitted within the applicable return period from the date of delivery.

03

Product Condition

Returned products should generally be unused, undamaged and maintained in their original condition and packaging, wherever applicable.

04

Non-Returnable Items

Certain products may not be eligible for return due to their nature, hygiene requirements or other applicable restrictions.

05

Return Process

Customers may contact our support team with the order details and reason for return. Our team will guide the customer through the applicable return process.

06

Refund Process

Approved refunds will be processed according to the applicable refund policy and payment method used for the order.

How Does the Return Process Work?

Request Return

Contact our support team with your order details.

Verification

Our team reviews the return request.

Product Pickup

Eligible products may be collected as applicable.

Quality Check

The returned product may be inspected.

Refund

Approved refunds are processed as applicable.

Refund Information

Refund Method

Refunds may generally be processed through the applicable payment method used for the order.

Processing Time

Refund processing time may vary depending on verification and the payment provider.

Shipping Charges

Shipping and return-related charges may be handled according to the applicable return conditions.

Return & Refund Policy PDF

Important Information

  • Customers should check the product carefully upon delivery.
  • Any damaged, incorrect or missing product should be reported to our support team as soon as possible.
  • Return approval may depend on product condition and applicable return eligibility.
  • Certain products may be excluded from return or refund.
  • Refund timelines may vary depending on the payment provider and banking process.

Need Help With Your Return?

If you have any questions regarding returns, replacements or refunds, please contact the Prakriti Vedras support team.

☎ +91 8796856525
✉ support@prakritivedras.com